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How do I refund an invoice?

Invoices, including prepayment, can be partially or fully refunded at any time.

To refund an invoice, simply go to the “Jobs” section of ‘My Panel’, and click on the “details” button next to the booking.

Then, scroll down to the list of invoices, and tap on the “View Details” on the invoice you wish to refund.

From there tap on the “Refund” button in the bottom right.

Refunds are never automatic. Even in the case of cancelled bookings, it is up to the Service Provider to manually refund their clients.

Updated on November 2, 2019

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