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Negative Available Balances on Manage Money

As a Service Provider, when you refund invoices, it’s possible your Available Balance will drop below $0.

As a safety measure to stop fraud, refunds are always deducted from the Available Balance.

The pending balances from refunded invoices will move from pending to available as normal, which will cancel out the negative balance. You have the option of paying the negative balance off with your credit card, but there is no need! Instead, wait until your pending balances move over to Available and cancel it out.

NOTE:

If you refund several invoices at once, you might drop below a certain threshold where your profile will be disabled. If this happens to you, please contact BookAnyone via Support Ticket so that we can re-enable your profile.

Updated on May 12, 2020

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